Important Information: Åkerströms ERP System Upgrade

On November 3, 2025, Åkerströms will take an important step forward as we transition to a new Enterprise Resource Planning (ERP) system. The purpose of this upgrade is to modernize our processes and create even better conditions for service, quality, and collaboration with our customers.

What does this mean for you?
To carry out the system transition, we will pause all outbound deliveries between November 3–5, including service and repair deliveries. During the same period, we will also perform a planned inventory count.

For stocked products:

• Orders that need to be delivered before the downtime must be placed no later than Thursday, October 30, for delivery on Friday, October 31.
• Orders placed after October 30 will be delivered starting November 6, once the new system is fully operational.

For other orders:

• Service deliveries will resume on November 6.
• Customized orders will continue to follow the standard delivery time (4–6 weeks). However, please note that some deliveries may take slightly longer during the transition period.

New article numbers
As part of the system change, we will introduce new article numbers for customized orders. These will be visible on order confirmations once the new system is live. Future new products will also follow the updated numbering structure.

Summary
This is a major project and an important investment for the future. With the new ERP system, we will be able to offer you an even higher level of service, shorter lead times, and improved quality in every step. We appreciate your understanding that the transition period may cause some temporary effects, and we thank you in advance for your patience.

Questions?
If you have any questions about this transition or regarding your orders and deliveries, please don’t hesitate to contact our Front Office team at +46 (0)241-250 70 or frontoffice@akerstroms.se